⚠️ If you think you've been scammed or clicked something suspicious — call Mark now: 01603 327737. The sooner the better.
🚨 Same-day help available · Norwich & Norfolk

Scary pop-up?
Think you've
been hacked?

Don't panic — and don't click anything else. Mark visits your home, removes the threat, and locks things down so it can't happen again. Available same-day for urgent cases.

🚨 Call Mark Now
🛡️
⚠️ Do you recognise any of this?

Warning signs you
shouldn't ignore →

🔔
Loud alarm & flashing screen
A pop-up is screaming at you to ring a number immediately. "Microsoft" or "BT" warning you your computer has been hacked. Don't ring that number.
🐌
Computer suddenly much slower
Something running in the background you didn't install. Could be spyware, could be a miner using your computer to make money for someone else.
🔐
Passwords stopped working
Your email or account passwords have been changed by someone else. This is serious — act quickly before more damage is done.
💳
You clicked something and paid
A scammer talked you into buying gift cards or giving remote access. It happens to thousands of people. There's no shame in it — but act now.
📧
Strange emails sent from your account
Friends or family are receiving odd emails from you. Your email has likely been compromised and is being used to target others.
👁️
Someone has remote access
You let someone in to "fix" your computer and now things don't feel right. They may still have a way in. Ring Mark straightaway.
The worst part isn't the virus.
It's the fear of what might happen next.

Wondering if someone's watching through your camera. Worrying your bank account will be emptied. Afraid to use your computer in case you make it worse. That anxiety is exhausting — and you don't have to carry it alone.

→ Mark has seen this hundreds of times. He'll fix it, explain it, and make sure it can't happen again.
🔒 What happens when Mark arrives

Thorough, calm,
and fully explained.

  • 1
    Full security scan — deep scan across your whole system to find every trace of malware, spyware, and unwanted programmes.
  • 2
    Remove everything malicious — safely removed, not just quarantined. Mark makes sure it's gone.
  • 3
    Close the door it came in through — find and fix the vulnerability so it can't get back in the same way.
  • 4
    Change compromised passwords — if any accounts were accessed, get new secure passwords in place straight away.
  • 5
    Set up real protection — check your antivirus is genuine, up-to-date, and actually working.
  • 6
    Teach you what to look for — so you can spot the warning signs yourself in future. Knowledge is the best protection.
⚡ Same-day visits available
For virus infections, suspected scams, or anything where every hour matters — Mark will do his best to come out the same day. Call before 1pm for the best chance of a same-day visit.
01603 327737 · Mon – Sat · 8am – 8pm
💷 Virus Removal Visit
£49
Home visit · up to 1 hour · any device
Complex infections (multiple threats, major damage) may take longer — Mark will tell you the full cost before starting. Never a surprise.
🛡️ After the fix

Stay safe
for good.

🔒
Strong passwords on everything
Mark helps you set up secure passwords you can actually remember — or shows you how a simple password manager works.
🛡️
Proper antivirus in place
Not the fake "Your computer is at risk!" pop-ups — real, trusted protection that runs quietly in the background.
📚
Know what scams look like
The best defence is knowing the tricks. Mark shows you the patterns scammers use so you can spot them yourself.
💬 Real results

"Total peace
of mind."

⭐⭐⭐⭐⭐
The problem:
"Scary pop-ups everywhere. I was terrified I'd been hacked."
The result:
Cleaned up same day. Sandra can now spot scams herself. "Total peace of mind."
— Sandra M., 61, Wymondham
⭐⭐⭐⭐⭐
The problem:
"I'd clicked on something and given someone remote access. I was sick with worry."
The result:
"Mark came the same day. Sorted everything and rang the bank with me. I can't thank him enough."
— Betty C., 79, Aylsham
⭐⭐⭐⭐⭐
The problem:
"My whole screen went black with a big warning message. I didn't know what to do."
The result:
"It was a fake scam warning. Mark removed it, explained how it got in, and showed me what to look for."
— Roger F., 73, North Walsham
🚨 Don't wait — act now

Call Mark.
Get it sorted.

The sooner you call, the less damage can be done. Mark is available Mon – Sat, same-day for urgent cases.

📞 Call Mark Now — 01603 327737
Mon – Sat · 8am – 8pm · same-day if urgent · no-fix no-fee