🏠 Norwich & Norfolk · We come to you

When your
tech stops
behaving.

Laptop, tablet, phone, printer, smart TV β€” whatever's driving you mad, Mark comes to your home and sorts it in plain English. No jargon, no fuss, no feeling silly for asking.

Mon – Sat Β· 8am – 8pm Β· most calls answered in person
Mark β€” TechyHelp
Computers Β· Tablets Β· Phones
500+ Happy Homes across Norfolk
⭐ 5.0 Rating
πŸ’» Laptops & computers πŸ“± Tablets & phones πŸ–¨οΈ Printers & Wi-Fi πŸ“Ί Smart TVs & more πŸ”’ DBS checked & insured
πŸ€” Sound familiar?

When your tech
becomes the enemy β†’

🐒
"Everything takes forever"
Slow start-up, slow loading β€” laptop, tablet or PC, it doesn't matter. We speed it up.
⚠️
"I keep getting scary pop-ups"
Virus warnings and error messages β€” on any device β€” that fill you with dread.
πŸ“Ά
"The Wi-Fi keeps dropping"
Phone, tablet, laptop β€” nothing wants to stay connected.
πŸ“±
"My tablet or phone is confusing"
Something changed after an update and now nothing works the way it did.
πŸ“§
"I can't get into my email"
On the computer, the tablet, the phone β€” the passwords have all gone wrong.
🎣
"I think I've been scammed"
You clicked something on any device and now you're worried β€” call us right away.
But here's the real problem

The device isn't the worst part.
The worry is.

The embarrassment of not knowing what to do. The fear of being ripped off. The frustration of feeling left behind while everyone else seems to manage just fine. The worry that one wrong tap or click could make everything worse.

β†’ You shouldn't need to be a tech expert just to use the gadgets you paid for.
Mark β€” TechyHelp
Mark, TechyHelp
DBS βœ“ Insured βœ“
πŸ‘‹ Your guide is here

Hi, I'm Mark.
I get it.

Your friendly neighbourhood technician Β· Norwich & Norfolk

"I know how it feels when technology lets you down β€” and how hard it is to ask for help without feeling embarrassed. That's exactly why I started TechyHelp."

My nan got scammed online and nobody would sit down and explain things to her properly. So now I do β€” at your kitchen table, with a cuppa, in plain English. Laptop, tablet, phone, printer, smart TV β€” whatever's causing you grief, I've seen it before. No jargon. No rushing. No making you feel silly.

20+
Years helping
500+
Homes sorted
⭐ 5.0
Star rating
πŸ—ΊοΈ Here's how it works

Three steps
back to normal.

1
πŸ“ž
Tell us what's wrong
Call, WhatsApp, or send a quick message. Use your own words β€” no tech knowledge needed. We'll listen and ask a few simple questions. Takes about two minutes.
2
🏠
We come to your home
Mark visits at a time that suits you β€” including evenings and Saturdays. You don't need to carry anything anywhere. We come to you, exactly where you are.
3
βœ…
You're back in control
Problem fixed and fully explained in plain English. You'll know exactly what was done, and why β€” and you'll feel confident every time you pick up your tablet, sit at your laptop, or reach for your phone.

Ready to get your
computer sorted?

One call is all it takes. Tell us what's going on in your own words β€” no tech-speak needed. Most calls answered in person.

πŸ“ž Call Mark Now
Mon – Sat Β· 8am – 8pm Β· or message us on WhatsApp
βš–οΈ What's at stake

The choice is yours β†’

Without help

Things tend to get worse, not better

  • 😰 Scammers get bolder β€” and more convincing
  • πŸ“· Precious family photos at risk of being lost
  • πŸ“Ή Missing video calls with children and grandchildren
  • πŸ”’ Online accounts vulnerable to fraud
  • πŸ˜” Feeling increasingly left behind by technology
  • πŸ’Έ Paying for a computer you're afraid to use
With TechyHelp

You're in control & connected again

  • ⚑ Everything starts up and responds quickly
  • πŸ›‘οΈ Protected from scams across all your devices
  • πŸ“· Photos safely backed up and easy to find
  • πŸ‘¨β€πŸ‘©β€πŸ‘§ Video calling family with confidence
  • 😌 Peace of mind every time you reach for a device
  • πŸŽ“ Understanding how things work β€” not just hoping
πŸ’¬ Real results

From frustrated
to sorted.

⭐⭐⭐⭐⭐
The problem:
"My computer was running so slowly I'd completely given up on it."
The result:
Fixed in an hour. "Like having a brand new machine." Margaret now uses it every day.
β€” Margaret T., 74, Horsford
⭐⭐⭐⭐⭐
The problem:
"I felt embarrassed asking for help β€” scared of looking silly."
The result:
"Never made me feel stupid. Showed me step by step and left written notes I can actually use."
β€” Brian H., 68, Cromer
⭐⭐⭐⭐⭐
The problem:
"Scary pop-ups everywhere. I was terrified I'd been hacked."
The result:
Cleaned up same day. Sandra can now spot scams herself. "Total peace of mind."
β€” Sandra M., 61, Wymondham
πŸ’· Honest pricing

Know exactly
what you'll pay.

No hidden extras. No "it depends." We agree the price before we start β€” and you only pay if we fix it. Covers any device: laptop, tablet, phone, printer, smart TV.

Quick Fix
Β£49
One visit Β· up to 1 hour
  • βœ“ One problem fixed
  • βœ“ Explained in plain English
  • βœ“ Home visit included
  • βœ“ 7 days phone support after
Book a Quick Fix β†’
1-to-1 Lesson
Β£39
Per hour Β· your pace
  • βœ“ Learn anything you like
  • βœ“ No rush, no pressure
  • βœ“ Home visit included
  • βœ“ Written notes left with you
Book a Lesson β†’
❓ You might be wondering

Questions
we hear a lot.

Never. There's no such thing as a silly question here. We answer everything in plain English, go at your pace, and repeat anything you'd like to hear again. You're the customer, not the student.
You only pay if we fix it. If we can't solve the problem, we'll be upfront about it and help you understand your options β€” with no charge for the visit.
No. We come to your home at a time that suits you β€” including evenings and Saturdays. You stay comfortable, and we sort everything out right there.
Often same-day or next-day. If you've been scammed or think you have a virus, call us right away β€” we'll do our best to get to you as quickly as possible.
More questions? See how it works β†’
πŸ“ž You're one call away

Your tech,
working again.

Don't put up with devices that stress you out. Call Mark today β€” tell him what's happening in your own words, and he'll take it from there.

πŸ“ž Get Help Today
Mon – Sat Β· 8am – 8pm Β· any device Β· price agreed before we start
Tell us what's going on β†’
Short form β€” we'll be in touch, usually within the hour.
πŸ”’ Your details are safe with us and never shared.